Attention UPS users! We now have a dedicated telephone number for our clients to streamline getting your VDL packages picked up. Simply call 1-800-823-7459 and you will be connected with a UPS representative. You will be asked for the tracking number as well as pick up information (e.g. clinic name, address, and what time your package will be ready).
If UPS comes to your clinic on a daily basis you may also give the package to your UPS driver or drop it off at any UPS location--whatever works best for you! Search for the site closest to you here: https://www.ups.com/dropoff.
For more information on using our shipping solutions with UPS overnight return delivery, please see:
- Instructions for Biopsy Mailer