Due to a supply chain backorder, we are temporarily unable to perform testing for free T4 by equilibrium dialysis. We expect this delay to be brief but do not have a timeline for when supplies will be received. This affects the following assays:

• Free T4 by Dialysis (20021)
• OFA Canine Thyroid Profile (20014)
• Premium Canine Thyroid Profile (20011)
• Premium Non-Canine Thyroid Profile (20016)
• Premium Therapeutic Monitoring (20013)

In the interim, we will release partial reports for profiles. Updated reports, that include the free T4 by equilibrium by dialysis, will be released after we receive the necessary supplies. Interpretations will be released upon completion of the entire profile. Samples will be stored appropriately and processed in the order they were received.

We know this disruption in our service impacts our clients and the animals entrusted to their care. We apologize for the impact on your clients and their pets. We will provide updates when we have an estimated delivery date from the manufacturer. Thank you for your patience and understanding.

Please note that due to the volume of samples received, we are unable to cancel or change testing which is in process and has an “in-lab” status.